Terms of Service
1. Definitions
Your Content means anything you provide, upload, or record through Miller, and anything Miller collects from your device with your permission, including audio recordings, screen text, and any text or notes derived from them.
AI Output means transcriptions, summaries, analyses, responses, and other output Miller generates from Your Content or Connected Service Data.
Miller Materials means the Miller service, software, interfaces, design, and everything else we provide, other than Your Content, Connected Service Data, and AI Output.
Connected Service means a third-party service, such as Google, Slack, Notion, Outlook, Linear, GitHub, or Granola, that you choose to connect to Miller to enable optional features, including calendar, Gmail, Google Drive and Docs, and GitHub integrations.
Connected Service Data means data Miller accesses or receives from a Connected Service on your behalf, and data Miller creates, modifies, or transmits to a Connected Service at your direction, based on the authorization you grant through that service's standard flow.
PHI means Protected Health Information as defined under the U.S. Health Insurance Portability and Accountability Act and its regulations (HIPAA).
Third-Party Sensitive Information means information about someone other than you that you are not authorized to collect, record, or process, including another person's confidential communications, trade secrets, or personal information collected without required notice or consent.
2. What Miller Does
Miller provides:
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Context awareness (optional), which reads text from your screen and supported applications so the assistant can answer with your current work in mind, as described in Section 2.1 of the Privacy Policy
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Voice recording and AI transcription
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Analysis and summarization of transcripts
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Calendar integration and schedule management (optional, opt-in), which reads your connected calendars and, when you ask and confirm, creates, updates, and deletes events and responds to invitations on your behalf
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Gmail integration (optional, opt-in), which organizes, recalls, and summarizes email from a connected Gmail account, and, when you ask and confirm, drafts and sends messages and manages labels on your behalf. If you grant the related Google permissions, Miller can also reference your Google contacts and account profile details to help address and draft email
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Google Drive and Docs integration (optional, opt-in), which retrieves and references documents from a connected Drive account when you ask the assistant about your documents, and, when you ask and confirm, creates and edits files on your behalf
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Slack, Notion, Outlook, Linear, and Granola integrations (optional, opt-in), which let the assistant find, recall, and summarize your work in those tools, and, where an integration supports it and you ask and confirm, take actions on your behalf, such as sending a Slack message, editing a Notion page, sending an Outlook email or updating an Outlook calendar, or creating a Linear issue or comment
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GitHub integration (optional, opt-in), which lets the assistant read your profile and email information, repositories, issues, pull requests, branches, files, commits, Gists, notifications, Projects v2, Actions workflows, and Codespaces, and, when you ask and confirm, create and update issues and comments, create branches, create or modify files through commits, create pull requests, submit pull request reviews, request reviewers, create, update, and delete Gists, mark notifications as read, dispatch, cancel, or rerun Actions workflows, and start or stop Codespaces
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Handing a task to a coding tool on your own computer, such as Claude Code or Codex, when you ask Miller to
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Storage and retrieval of what Miller generates
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An AI assistant chat interface
Each integration is optional and independent. Miller does not access a Connected Service you haven't enabled, and you can turn each one on or off in Settings, Integrations.
If we change or discontinue Miller. We'll tell you in advance about any material change. If we discontinue Miller or a core feature, we'll give you at least 30 days' notice, and you can keep using Miller and request a copy of your data under Section 11 during that period.
3. Your Account
You need an account to use Miller. Keep your account information accurate, and keep your login credentials secure. You're responsible for activity under your account, except where unauthorized access results from a flaw in our own authentication systems or infrastructure. Those incidents are covered by Section 7 and our Privacy Policy.
Who can use Miller. Miller accounts are for individual use. Miller is built for adult professional use. You must be 18 or older, or older still if your local law sets a higher age of majority (see Appendix). By creating an account, you confirm that you meet this requirement.
Where Miller is offered. Miller is built for markets outside the European Union and the United Kingdom. We don't direct Miller at people in the EU or UK, don't market it there, and don't provide EU or UK support. Please don't use Miller if you're in those regions. We may close accounts we identify as being there. Additional restrictions under U.S. export control and sanctions laws are in Section 19.
4. Your Responsibilities
Follow the law and these Terms when you use Miller.
Recording other people. When you use meeting notes, Miller records your microphone and your computer's audio output, which captures the voices of other people in the meeting or call. You're responsible for following recording and wiretapping laws that apply to you, including laws that require notice to or consent from everyone in a conversation, such as all-party consent laws in some U.S. states. Recording someone without legally required notice or consent is a serious breach of these Terms.
Sharing what Miller produces. If you share Your Content, Connected Service Data, or AI Output with anyone else, you're responsible for making sure that sharing is lawful and doesn't infringe anyone's rights, including privacy, confidentiality, and intellectual property rights. Get any permissions you need first.
Actions Miller takes at your direction. When you ask Miller to act in a Connected Service, such as sending an email or message, creating or changing a calendar event, editing a document or page, or creating an issue, that action takes place in the real service and may be visible to other people, such as message recipients, channel members, and event attendees. Miller shows you what it is about to do and asks you to confirm before it acts. Review that confirmation carefully. You're responsible for the actions you direct Miller to take, including their content and their effect on others, as if you had taken them yourself.
Helping us with security incidents. If we're investigating a security incident that affects your account, we may ask you for information we reasonably need for that investigation, such as when you noticed something or what device you were using. Please help us where you can.
Connecting other services. When you connect a Connected Service such as a Google account, you confirm that:
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you own the account, or have the account holder's explicit permission to connect it;
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connecting and using it through Miller complies with that service's own terms and policies, including the Google Terms of Service and the Google API Services User Data Policy where applicable; and
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you won't connect accounts holding data you aren't authorized to access, share, or process.
5. Acceptable Use
Don't, and don't let anyone else:
1.
Use Miller for anything illegal.
2.
Use Miller to record, monitor, or surveil someone without legally required notice or consent, or intentionally use Miller to collect Third-Party Sensitive Information. Because Miller records your surroundings and reads your screen, information about other people may be captured incidentally; that on its own is not a breach.
3.
Try to gain unauthorized access to Miller, other people's accounts, or our systems.
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Interfere with or disrupt Miller's performance or integrity.
5.
Distribute malware or other harmful code through Miller.
6.
Reverse engineer, decompile, or try to extract Miller's source code, except where the law says you can.
7.
Put an unreasonable or disproportionate load on our infrastructure, including sending excessive requests or consuming a disproportionate share of AI processing resources, as we reasonably determine.
8.
Use bots, scripts, or scrapers to access Miller in ways we haven't permitted. This doesn't stop you from using reasonable automated means to collect your own data where no self-service feature of ours covers the same data, as long as it doesn't create an unreasonable load under item 7.
9.
Resell, sublicense, or provide Miller to others as a service bureau without our written permission.
Breaking these rules is grounds for suspension or termination under Section 10, subject to the protections in that section. If you record people without the notice or consent the law requires, Section 15 also applies.
6. Sensitive Information
PHI. Miller doesn't offer Business Associate Agreements and isn't built to be a HIPAA-regulated tool. Don't use Miller intentionally and systematically to process PHI, for example as a tool of a covered entity or business associate to record patient encounters, manage patient records, or process PHI while providing healthcare services. That kind of intentional, systematic use is a serious breach of these Terms.
Because Miller collects screen text and audio automatically when you enable those features, it may incidentally capture information that counts as PHI. Incidental capture on its own is not a breach.
Other sensitive categories. Be careful before deliberately putting information with heightened legal protection into Miller, such as attorney-client privileged material, export-controlled information, or regulated financial data. You're responsible for your own legal and professional obligations when you do. Incidental capture on its own is not a breach.
Reducing incidental capture. If you work around regulated information, use the exclusion controls described in Section 2.1 of the Privacy Policy to keep specific apps, domains, or pages out of collection entirely.
7. Our Commitments
We'll make reasonable efforts to keep Miller running reliably.
We'll implement and maintain commercially reasonable technical and administrative measures to protect your data, of the kind described in our Privacy Policy. Those descriptions state how we operate; they are not performance guarantees, and Section 13 applies to them.
If there's a data breach affecting your data, we'll notify you as described in our Privacy Policy and as the law requires.
We'll provide reasonable account security features, and we won't blame you for incidents caused by a flaw in our own systems.
We'll give you a copy of your data on request, as described in Section 11.
8. How We Handle Your Data
Miller uses AI, including third-party providers, to turn Your Content and Connected Service Data into AI Output. By using Miller, you agree to that processing as described here and in our Privacy Policy.
What we collect, how long we keep it, who receives it, and who at Memento AI can see it are set out in the Privacy Policy. In summary:
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Audio recordings, transcripts, screen text, notes, and chats are stored on our servers and kept until you delete them or delete your account, unless the law requires longer.
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Your data may be processed or stored outside the country you live in, in the regions listed in the Privacy Policy.
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Our staff may review a limited sample of Your Content and AI Output to diagnose quality problems and improve how Miller works, under the controls in Section 4.4 of the Privacy Policy. Google user data is excluded from this, and content reviewed this way is not used to train, fine-tune, or evaluate any AI model.
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You can delete data directly using the controls described in the Privacy Policy, including time-range rollback of screen text, exclusions for apps and domains, and deletion of individual records.
Device permissions. Some features need device permissions, such as screen access, the microphone, or your calendar. Granting them is optional unless a feature you choose to use requires it. You can deny or revoke permissions any time in device or app settings, though related features may stop working.
Connected Services. Miller accesses Connected Service Data only with your explicit opt-in consent through that service's standard authorization flow, such as Google OAuth. Reading happens as described in the Privacy Policy for each integration. Write actions, such as sending a message or email, creating or changing a calendar event, editing a document or page, or creating an issue, happen only when you ask for them, only within the scope of what you asked, and only after you confirm the specific action Miller proposes. Miller never takes an action in a Connected Service without your direction. What each integration can read, and what actions it can take, are set out in the Privacy Policy. If you don't enable a Connected Service, its data provisions don't apply to you. You can disconnect any Connected Service at any time in Settings, Integrations, after which the corresponding data is deleted as described in our Privacy Policy.
For Google services, we comply with the Google API Services User Data Policy, including the Limited Use requirements. Full details on Google user data, including what we access, who receives it, retention, and staff access, are in Section 5 of our Privacy Policy.
You're responsible for complying with laws that apply to your own use of Miller.
9. Payments
Miller is currently free to use.
If we introduce paid features, we'll show you the price, billing terms, and refund conditions before you buy, and we'll update these Terms with the details. If you buy through an app store or other platform, that platform is the seller of record: its billing, cancellation, and refund policies govern the transaction.
10. Suspension and Termination
We may limit your use of Miller after telling you first, if you break these Terms or the law. In urgent cases we may act first and tell you after, and you can appeal.
Immediate suspension. We may suspend you without advance notice if we reasonably determine that:
1.
Your use is putting an unreasonable or disproportionate load on our infrastructure (Section 5, item 7).
2.
You're intentionally and systematically processing PHI in breach of Section 6.
3.
You're using Miller to record or surveil people without legally required notice or consent (Sections 4 and 5).
4.
Immediate suspension is necessary to prevent imminent and serious harm to Miller, other users, or third parties, or to comply with a legal obligation binding on us under applicable law.
How we decide. We don't monitor your content looking for violations. We act on signals such as reports or complaints from others, legal notices, technical and usage metrics like request volume and resource consumption, and information you've sent us. If investigating a suspected violation requires looking at your content, that's an exception access governed by Section 4.4 of the Privacy Policy: approval, minimum scope, and a record of the access.
What you get in every suspension:
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We tell you promptly and say exactly which ground we're relying on.
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You can appeal, and we'll review and respond promptly.
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You can still request a copy of your data (Section 11) while the suspension is in place, and we'll provide it within the time applicable law requires, unless doing so would compromise an active security investigation, in which case we'll tell you why and provide it as soon as we can.
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We lift the suspension promptly if the ground isn't substantiated or you've fixed the problem.
11. Canceling Your Account
You can cancel any time.
Getting a copy of your data. Some of your content, such as notes and transcripts, can be viewed and copied directly in the app. For a full copy, email contact@trymiller.com. You can ask at any time while you have an account, when you cancel, when we terminate your account, and during any notice period under Section 2 or Section 18. If your account is suspended, the security-investigation exception in Section 10 applies to any copy request. Within the time applicable law requires, and in any event without undue delay, we'll send you:
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Your Content;
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AI Output; and
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the personal data we hold about you as described in the Privacy Policy, including screen text and transcripts, in a common machine-readable format.
Deletion. When you cancel, we delete your personal data, Your Content, and Connected Service Data without undue delay as described in the Privacy Policy. If you want a copy first, tell us when you cancel and we'll hold your data for up to 30 days so you can request one, or until we've delivered the copy, whichever comes first.
We keep something beyond that only where, and only to the extent:
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the law requires it, in which case we keep it only for the legally required period;
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it's needed to resolve a specific existing dispute between you and us or a specific pending legal claim, in which case we keep only the data directly relevant and delete it when that's resolved; or
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a competent authority has made a specific lawful request, in which case we keep only what the request specifies.
Everything else is deleted on the normal schedule regardless.
12. Ownership and Content Rights
We own Miller and the Miller Materials, and all rights in them.
You own Your Content. We don't use Your Content, including audio recordings, transcripts, and screen text, to train, fine-tune, or evaluate any AI model, including our own, and our contracts prohibit our providers from doing so.
As between you and us, AI Output is yours. You can use, reproduce, store, export, and share it for your own lawful purposes.
You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, and transmit Your Content and generate AI Output, and to review, analyze, and evaluate Your Content and AI Output internally in order to operate, maintain, and improve Miller. The review, analysis, and evaluation use is limited to the purposes and controls in Section 4.4 of the Privacy Policy, to aggregated statistics as described in Section 8 of that Policy, and to content you explicitly agree to share with us. This license does not extend to training, fine-tuning, or evaluating any AI model on Your Content. It is sublicensable only to the service providers listed in our Privacy Policy, and only so they can perform those same functions for us. It ends when you delete the content or your account, subject to the deletion timelines in the Privacy Policy.
Nothing here stops you from using what Miller produces in your own work, except where the law or these Terms say otherwise.
Connected Service Data stays yours, or belongs to whoever owns it under the Connected Service's terms. Miller accesses and uses it only to provide the features described here and in the Privacy Policy. We claim no ownership of it and don't use it to train AI models. Google user data is not reviewed, analyzed, or evaluated under the license above.
13. Disclaimers
Miller is provided "as is." To the maximum extent the law allows, we provide Miller without warranties of any kind, whether express, implied, or statutory, and we disclaim the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We don't warrant that Miller will be uninterrupted, error-free, or secure against every threat. Some jurisdictions don't allow the exclusion of certain warranties, so parts of this may not apply to you. Nothing in this paragraph limits our express commitments in Section 7. Statements in the Privacy Policy describe our data practices and are not additional warranties of performance or accuracy.
AI Output can be wrong. AI Output is generated by automated systems and may contain errors, omissions, or invented details, including incorrect transcription, incomplete summaries, and fabricated facts. We don't warrant that AI Output is accurate, complete, reliable, or suitable for any particular purpose, and we make no commitment as to any level of quality. Check AI Output against original sources before relying on it, and don't rely on it alone for legal, medical, financial, or other consequential decisions. You are responsible for any decision you make or action you take based on AI Output. Nothing in Section 7 is a warranty of accuracy.
We're not responsible for interruptions caused by events outside our control, such as natural disasters, or by security incidents that happen despite our implementing and maintaining the measures described in Section 7 and the Privacy Policy. This exclusion doesn't apply to incidents caused by our willful misconduct or gross negligence.
Tools on your own computer. When you ask Miller to hand a task to a coding tool on your computer, such as Claude Code or Codex, that tool runs under your account and your control. It may create, change, or delete files on your machine. We don't control what it does and aren't responsible for the results, including lost or damaged files. Back up anything you can't afford to lose before you hand over work of that kind.
Actions in Connected Services. Actions Miller takes in a Connected Service at your direction, such as a sent email or message, a changed calendar event, or an edited page, take effect in that service and may not be reversible by us or by you. Check the action Miller proposes before confirming it, especially where AI Output is involved, since AI Output can be wrong. To the extent the law allows, we're not responsible for the consequences of actions you direct Miller to take.
14. Limitation of Liability
To the maximum extent the law allows:
1.
We're not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost or corrupted data, or goodwill, except to the extent such liability cannot be excluded under applicable law.
2.
Our total liability arising out of or connected to Miller won't exceed one hundred U.S. dollars (USD 100), or, if you have paid for Miller, the greater of that amount and what you paid in the 12 months before the event giving rise to the claim.
3.
These limits don't apply to liability arising from our willful misconduct or gross negligence, or to any liability that can't be limited under applicable law, including mandatory consumer protection and data protection rules.
4.
Miller is provided free of charge. Where the law allows a lower standard of liability for services provided without payment, that standard applies.
15. Indemnification
If someone brings a claim against us because you recorded them without the notice or consent the law required, you'll indemnify and hold harmless Memento AI, its affiliates, and their officers, directors, and employees from that claim, including reasonable attorneys' fees, to the extent it results from your own conduct. This doesn't apply to the extent the claim results from our breach of these Terms, violation of law, willful misconduct, or gross negligence.
16. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law rules.
If a dispute comes up, let's try to work it out directly first. If we can't, disputes go to the state and federal courts in Delaware.
This section doesn't limit any right you have as a consumer to bring proceedings in, or rely on the mandatory consumer protection laws of, the place where you live, where the law guarantees those rights.
17. Changes to These Terms
We'll post any change to these Terms when it takes effect.
For material changes, we'll give at least 14 days' notice by email or in-service announcement. Material changes include changes to fees, the scope of data processing, limitation of liability, dispute resolution, or your material rights and obligations, and any change that counts as a material change under Section 13 of the Privacy Policy.
If you keep using Miller after a change takes effect, that means you accept it. If you don't agree with a change, you can cancel your account and request a copy of your data under Section 11 before it takes effect.
18. Transfers of the Business
You can't assign these Terms or your rights under them without our written consent.
We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, as long as:
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your data continues to be handled under the Privacy Policy in effect at the time of the transfer, or under terms no less protective of you, until you're notified of any change;
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we or the buyer tell you within 30 days of the transaction closing; and
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for 30 days after that notice you can cancel and request a copy of your data under Section 11, in which case your data is deleted rather than transferred to the buyer's systems.
19. Other
Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about Miller, and replace any earlier agreements on the subject.
Severability. If any part of these Terms is found unenforceable, the rest stays in effect.
No waiver. If we don't enforce a provision right away, that doesn't mean we've given up the right to enforce it later.
Notices. We'll send notices to the email address on your account or through in-app notification. Notices are effective when sent, unless we know delivery failed. You can reach us at contact@trymiller.com.
Survival. Sections 1 (Definitions), 8 (How We Handle Your Data), 11 (Canceling Your Account), 12 (Ownership and Content Rights), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 16 (Governing Law and Disputes), and this Section 19 survive termination of your account, along with any payment obligations that accrued before termination.
Export controls. In addition to the availability limits in Section 3, you may not use Miller in violation of U.S. export control or sanctions laws, or from a country subject to comprehensive U.S. sanctions.
Appendix: Region-Specific Provisions
These provisions apply only to users in the places named. Where an Appendix provision conflicts with the main Terms, the Appendix controls for users in that place.
A. Republic of Korea
Minimum age. Users in the Republic of Korea must be at least 19, the age of majority under the Korean Civil Act.
Consumer protection. Nothing in these Terms limits any right you have under mandatory Korean consumer protection law, including the Act on the Regulation of Terms and Conditions and the Act on Consumer Protection in Electronic Commerce. Where Section 16 conflicts with those mandatory rules, those rules control for users in Korea, and you may bring proceedings in the courts with jurisdiction over your address.
Limitation of liability. Nothing in Section 14 limits any liability that cannot be limited under mandatory Korean law, including liability under the Personal Information Protection Act. Where Section 14 conflicts with those mandatory rules, those rules control for users in Korea.
Consent to changes. Where Korean law requires your agreement to a change, we will ask for it rather than rely on your continued use.
Withdrawal. Users in Korea may exercise any statutory right of withdrawal available under Korean law for purchases of digital services, subject to the statutory exceptions that apply to digital content already used or accessed.
B. European Union and United Kingdom
Miller is not directed at residents of the European Union or the United Kingdom. We don't market or offer it there. If you're in the EU or UK, please don't use Miller.
Change History
Date
Summary
December 1, 2025
First version (under the previous name M24)
April 29, 2026
Renamed M24 to Miller. Added Gmail and Google Drive integration terms and Limited Use commitments.